Shipping Information
Shipping Methods & Costs
We offer reliable shipping options to ensure your order arrives safely and on time. Shipping costs are calculated at checkout based on your location and order size.
Processing Time
Orders are typically processed within 2-3 business days. You'll receive a confirmation email once your order ships with tracking information.
Delivery Times
- Sweden: 3-4 business days
- Europe: 6-11 business days
- International: 11-22 business days
Please note: Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances.
Returns & Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund.
Return Requirements
- Items must be unused and in original condition
- Original packaging must be included
- Proof of purchase required
How to Return
Contact us at info@omnipolloshatt.com to initiate a return. We'll provide you with return instructions and a return authorization number.
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Exchanges
If you'd like to exchange an item, please contact us and we'll be happy to help arrange an exchange for a different size, color, or product.
Questions? Contact us at info@omnipolloshatt.com for any shipping or return inquiries.